COVID-19
COVID-19
We are here for you at Honour Health, and we are able to offer routine care and a full range of treatments at our practices in Jesmond, Ponteland and Stanley.
If you are due for a routine appointment, we advise you to contact us directly. There are no walk-in appointments available, so please call or email us to book your visit.
Please bear with us as we are working through a backlog of appointments, but we want to see you as soon as we can. Your understanding and patience is appreciated.
All Honour Health practices have implemented enhanced cross infection control protocols to ensure the maximum safety of our patients and our team. We have placed screens on our reception desks, changed the layout of the clinics and placed social distancing notices and floor markings in reception. We have removed touch points such as magazines and water coolers from our waiting area. All of our team have been provided with appropriate PPE to carry out your dental treatment (but they are smiling behind the masks)!
Making an appointment
- When you call or email your chosen practice, our reception team will make an appointment for you and take the appropriate payment.
- Three days prior to your appointment, we will send you a link to our Patient Portal. The Patient Portal is securely linked to our dental software and enables you to update your medical history form, fill out an oral health questionnaire and confirm your contact preferences – all in the comfort of your own home.
Arriving at your appointment
- On arrival at the clinic please use the hand sanitiser at the entrance.
- We can now allow limited numbers of patients to wait in our waiting room.
- Please attend alone for your appointment when possible.
- Please do not bring extra coats / bags.
Patient journey
- A member of the team will escort you into the treatment surgery when they are ready to take you in for your appointment.
- The dentist will carry out any necessary treatment under full PPE.
Thank you. We look forward to seeing you soon!